PLAYER PROTECTION

RESPONSIBLE GAMBLING

Gambling should remain a form of entertainment. Use personal limits, take regular breaks and seek support if gambling is negatively affecting your finances, relationships, work or wellbeing.

18+ only. Gambling involves financial risk. Never gamble with money needed for essential expenses.

Responsible gambling and player protection
SAFER PLAY

KEEP GAMBLING IN CONTROL

These practical steps can help keep gambling within your personal limits.

SET A BUDGET

Decide how much you can afford to spend before gambling. Do not use money needed for rent, bills, food, repayments or savings.

SET A TIME LIMIT

Decide how long you will play, use reminders and take regular breaks away from the screen.

NEVER CHASE LOSSES

Increasing deposits or bets to recover previous losses can lead to greater financial harm.

STAY AWARE

Regularly check your transaction and game history. Do not gamble while affected by alcohol, stress or strong emotions.

ACCOUNT CONTROLS

TOOLS TO HELP MANAGE YOUR PLAY

Available controls may allow you to limit activity, take a break or close access to your account.

01

DEPOSIT LIMITS

Set a maximum amount that can be deposited during an available daily, weekly or monthly period.

02

SESSION REMINDERS

Use available reminders to monitor how long you have been playing and consider taking a break.

03

COOLING-OFF PERIOD

Temporarily restrict account access when you want to step away from gambling for a selected period.

04

SELF-EXCLUSION

Request a longer account restriction when you want to stop gambling. Applicable restrictions may not be reversible during the selected period.

NEED TO APPLY AN ACCOUNT RESTRICTION?

Contact support and clearly state which responsible-play control you would like to apply.

CONTACT SUPPORT
WARNING SIGNS

WHEN GAMBLING MAY BE CAUSING HARM

Gambling harm can affect anyone. Consider taking action if you notice changes in your behaviour, finances, relationships or wellbeing.

You do not need to experience every warning sign before asking for support.

SELF-EXCLUSION

TAKE A LONGER BREAK FROM GAMBLING

Self-exclusion can restrict access to gambling services for a selected period. You may request an account restriction through the platform and review independent national self-exclusion options.

BetStop is an Australian Government initiative that allows individuals to self-exclude from licensed Australian online and telephone wagering providers.

INDEPENDENT SUPPORT

FREE AND CONFIDENTIAL HELP

Independent services can provide counselling, information, practical tools and support for people affected by their own or another person's gambling.

GAMBLING HELP ONLINE

Access free and confidential online information, counselling and self-help resources for anyone affected by gambling.

VISIT GAMBLING HELP ONLINE →

BETSTOP

Review the Australian Government's national self-exclusion service for licensed Australian online and telephone wagering providers.

VISIT BETSTOP →

PERSONAL CRISIS SUPPORT

If gambling-related distress has become overwhelming or you are experiencing a personal crisis, Lifeline provides 24/7 crisis support in Australia.

CALL LIFELINE: 13 11 14 →
18+

NO UNDERAGE GAMBLING

Gambling services are not available to anyone under the applicable legal gambling age. Age and identity verification may be required, and underage accounts may be restricted or closed.

FAMILY & FRIENDS

CONCERNED ABOUT SOMEONE ELSE?

Gambling harm can also affect family members, partners and friends. Independent support services can help you understand the situation, protect your own wellbeing and plan a constructive conversation.

FIND SUPPORT

GAMBLING IS NOT A WAY TO MAKE MONEY

Results are uncertain and losses are possible. Do not borrow money, use essential funds or increase your spending in an attempt to recover previous losses.